Conditions of Use

1,Warranty and After-Sale Service
All the products cover a 12-month warranty. We have a responsible customer service team to provide helpful after-sale services. If the custom bobbleheads meet with any quality problems or accidental damage,you can sent back to us and get free restoration service within 12 months,but you should responsible for the round delivery fee!

2,Shipping Damage Claims- Free Redo
All merchandise is carefully packaged for shipment. If you get the package with dirty and broken overwrap, Please open and check in front of  the courier, if  the doll is damaged, please send us photo and we will arrange Free Redo(Digital photos of damaged product is necessary for our damage claims, Proofs must be sent to us within 24 hours after you get it).

3, IMPORTANT NOTE:
*Please understand that due to the custom nature of our product, and due to the number of expert hours that goes in to molding, baking... we do not offer refunds, cancellations or returns.
*The figurines are handmade and intricately crafted, capturing a likeness based on pictures provided. They are not an exact copy or replica of the person on the photo(we promise at least 70-90% similar). The final product may be slightly different from the picture shown since they are all 100% handmade and unique.

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Customer Support
Contact Us-
Email Address:
service@wowbobble.com

About Size
Most of our bobble head dolls are about 16-18cm( 6-7") tall when standing upright.

About Proofing
We proudly offer FREE approvals in the different stages during the creation of your Custom bobbleheads. Changes can be made like making the nose wider or lips thinner - Untill your are 100% satisfied.
Shipping & Sculpt Time
During checkout, our site will allow you to select the time you want the custom bobbleheads received in.
1.Ships within 2-3 weeks.
2.Ships within 15 days.
3.Ships within 10 days.
4.Ship within 5 days-no proofs.
DHL worldwide shipping. Charge is base on the time frame you selected.