Usually we use DHL, Fedex: It is really fast and you can track online anytime. Normally, it takes only 3-5 working days to main cities in the world.
2,Shipping Methods and time
We ship to worldwide main cities that have DHL, Fedex, or UPS Express service.
You can choose appropriate sculpturing and shipping methods to meet your need, the cost may different according to different priority.
At present, we offer 4 sculpturing and shipping methods for you to choose:
1, ships within 2-3 weeks.
2, ships within 15 days
3, ship within 10 days
4, ship within 5 days.
For example, if you choose "ships within 10 days" on 1 Dec, then we will arrange to complete your order and send out by DHL before 11 Dec. and usually, you may expect to get it 3-5 days later.
3,Shipping Damage Claims - 100% Free Redo
All merchandise is carefully packaged for shipment, and damange case seldom happen. If you get damaged dolls, please take photos and contact us soon, we will arrange Free Redo to replace.(Digital photos of damaged product is necessary for our damage claims. Proofs must be sent to us within 24 hours after you get it).
4, Refund and Return-"0" Risk Order Online :
The figurines are handmade and intricately crafted, capturing a likeness based on pictures provided. They are not an exact copy or replica of the person on the photo (we promise at least 70-90% similar). The final product may be slightly different from the picture shown since they are all 100% handmade and unique.
Please understand that due to the custom nature of our product, and due to the number of expert hours that goes in to molding, baking... refund and return base on the following conditions:
A, You may cancel your order and get full refund before we begin to custom made your bobbleheads and show you the first proofs.
B, Once we begin your order, only 60% of total payment refund if you want to cancel your order - please understand that, it is a special Merchandise that we custom made for you.
C, We do care about your experience to order online with us, now, you can be protected by our " "0" risk order online policy " -- If you find it not as described when you get your package in hand within 24 hours, you can send it back to us (customer is responsible for return shipping), and get refund after deducting the freight we paid.
I received the bobble head figure, and I think that it is excellent! I am really so happy. Thank you very much for all of your help and patience. I know that this was an unusual request, and you did an absolutely amazing job! You answered all of my questions, and the piece is even better than I imagined. Your routine communication, your artistic skill, the safe way you packed it, and the very fast shipping was absolutely the best I have ever experienced. I have never worked with a better and more accommodating company. I will tell all of my friends, and I will buy from you again. You were wonderful and very easy to work with. Thank you so much!! I am completely thrilled!!
Very best wishes,
Shipping & Returns
(Soon reply within 12 hours)
Most of our bobble head dolls are about 16-18cm( 6-7") tall when standing upright.
We made real custom bobbleheads dolls with top quality polymer clay, the color is the nature color of the clay itself, no paint needed on the dolls, ensuring brighter color and more details on your bobbleheads dolls.
We proudly offer FREE approvals in the different stages during the creation of your Custom bobbleheads. Changes can be made like making the nose wider or lips thinner - Untill your are 100% satisfied.
Shipping & Sculpt Time
During checkout, we will allow you to select the time you want the custom bobbleheads received in.
1.Ships within 2-3 weeks.
2.Ships within 15 days.
3.Ships within 10 days.
4.Ship within 5 days-no proofs.
* FREE SHIPPING - when order $500+, ships within 3-4 weeks.
DHL / Fedex worldwide express shipping - The same cheap shipping cost to all worldwide cities. Charge may different base on the time frame you selected.